Privacy Policy

Last updated: January 2026

PantherBet operates pantherbet-casino.co.za and takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our platform.

Who We Are

PantherBet is operated in accordance with South African law, including the National Gambling Act 7 of 2004 and applicable regulations set by the National Gambling Board (NGB). Our registered address and operator details are available on request. If you have any questions about this policy, contact us at [email protected].

Information We Collect

When you register and use PantherBet, we collect personal information that is necessary to verify your identity, process transactions, and comply with our legal obligations. This includes:

Your full name, date of birth, and South African ID number or passport number
Contact details including your email address, phone number, and residential address
Financial information such as your bank account details and transaction history
Device and technical data including your IP address, browser type, and mobile device identifiers
Gameplay data, betting history, and account activity

We may also collect information you give us when you contact our support team or respond to surveys.

Why We Collect Your Information

We don't collect your data just for the sake of it. There are specific, lawful reasons behind everything we hold:

To verify your identity and age in line with FICA requirements and NGB regulations
To process deposits, withdrawals, and other financial transactions in South African Rand (ZAR)
To detect and prevent fraud, money laundering, and problem gambling
To comply with our legal and regulatory obligations under South African law
To send you account-related communications and, where you've opted in, promotional offers

How We Share Your Information

We don't sell your personal information to third parties. Full stop. We may share it with trusted service providers who help us run our platform, such as payment processors, identity verification services, and IT support providers. All such parties are bound by strict confidentiality agreements.

We may also disclose your information to the National Gambling Board, the South African Police Service, or other authorities if we are legally required to do so.

How Long We Keep Your Data

We keep your personal information for as long as your account is active and for a minimum of five years after account closure, as required by South African financial intelligence laws. After that period, we securely delete or anonymise your data.

Your Rights

Under the Protection of Personal Information Act (POPIA), you have rights regarding your personal data. You can request access to the information we hold about you, ask us to correct inaccurate data, or request deletion of your data where we no longer have a lawful reason to keep it. To exercise any of these rights, email us at [email protected]. We'll respond within a reasonable time.

Security

We use industry-standard encryption and security measures to protect your data. But no system is completely foolproof, so we also ask you to keep your account password safe and not share it with anyone.

Children

PantherBet is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has registered an account, we will close it immediately and delete the associated data.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page and notify you if the changes are significant. Continued use of PantherBet after any changes means you accept the updated policy.

Gambling is for entertainment purposes only. If gambling is affecting you negatively, contact the National Responsible Gambling Programme on 0800 006 008. PantherBet supports responsible gambling. 18+